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Great service thankyou. The first time I have used mytub and I will be using again. ...
...malcolm davies
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quality product at a great price...
...david gauld
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Good communications and service....
...Michael Greenwood
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As I informed yourselfs on 190811, the goods were returned to your depotplumbcenterin west drayton on 200811. Can you please credit my account with the refund ASAP. Many thanks for your help and very fast service,its greatly appreciated.
amar chohan...
...Amar Chohan
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa...
...David Morris
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Well priced products. Prompt delivery. Excellent all round service.
Thanks
Jonathan...
...Jonathan Smith
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Excellent service, superfast delivery, would use mytub again without hesitation.
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...Mr Philip Rose
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey...
...John Hey
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Great customer service and quick replies to any emails regarding my purchase. The part was sent out quickly and my boiler is working perfectly in fact better than it did before...
...Duncan Kerr
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Very prompt service. The only thing there was not an invoice in the box....
...Elizabeth Logan
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