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| Thanks for excellent sales service and quick return of phone call with good advice and info. Website easy to use and good service.
Will use again.
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...Martin McBride
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Absolutely fantastic service. Lowest price I could find and prompt next day delivery....
...C R Williams
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Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
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...Barry Perrott
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Very good communication regarding additional delivery charge as item had to be ordered from manufacturer, arrived quickly. ...
...James Cole
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I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had....
...Fred Gray
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Transaction as it should be. Good price, communication and delivered on time. Would recommend and use again. Many thanks....
...Angela Robertson
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Good quick and reliable ...
...Mrs Debbie Colley
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Excellent service & quick delivery.
Best price on the Internet by far!!. ...
...Gary Rayner
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The goods were delivered safely nice and early this morning, bang on schedule. Great service from all involved, thank you....
...A F Leader
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