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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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Very good service
Bend over backwards for there customers
Thank you... ...simon chambers - SDC Plumbing
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Website said "in stock" but took 10 days to arrive
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Hello
The website says;
Normally stocked
3-5 days delivery, double check here..
You may not have see that, sorry it took longer than you thought it might.
Regards
MyTub... ...Parker Properties
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Great service and good price. Thanks.... ...paul maguire
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good product very good service would buy from you again... ...Mr J Neave
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The order was delivered in time and in good condition.
Thanks,
Miriam. ... ...Miriam Leonard
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I was very happy with the prompt delivery which was delivered on the day stated. I especially appreciated the free delivery over a certain amount. Well done.... ...Nik James
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No problems at all, delivery information was well communicated and item actaully arrived safe and sound ahead of forecasted date. ... ...Grant S Campbell
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Quick efficient service and great, friendly communications, well done!... ...Adam Peters
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item has been recieved , very happy with service.... ...David Bingham
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more reviews... |
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