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Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!!... ...J J A VAN WEERELD
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GOOD SERVICE,MANAGED TO GET ME A DISCONTINUED PART FOR A 1994 GAS FIRE FRONT,WILL USE AGAIN.
THANK YOU... ...G.GODFREY PLUMBING
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Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days.... ...George Paparestis
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Excellent service with plenty of emails to keep you in the loop regards what you purchased.... ...Robert Edge
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service.... ...Linda Hodder
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The service we received today was exceptional. My requirement was certainly a challenge with a difficult part to source and also an extremely demanding delivery time required but Rachel clearly proved her worth and also her dedication to customer service.Would highly recommend.... ...Mike Walton
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we... ...Southlands Farm Cottages
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Top quality service. Swift delivery and great communication throughout. Thank you, a pleasure to deal with.... ...Glenys Brearley
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Excellent service. The product arrived on the date promised and was exactly as described. Thank you. Will definitely use again. ... ...Mark Robinson
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mytub was very helpful with my queries and efficient throughout the whole process.
... ...Neil Hext
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more reviews... |
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