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Arrived promptly as promised ... ...Alan Miles
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Everything was very proffessional and as expected. Thanks... ...Colin Brocklebank
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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!... ...Alex Docherty
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Everything arrived as promised.... ...Terry Kent
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Excellent, kept me informed, would recommend... ...Sean Garton - Paragon Management Services
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!... ...John Weddell
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Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay... ...Adrian Stevens - Adrian Stevens Plumbing
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My order was delivered very quickly and in perfect condition. I can definitely recommend My Tub and will be ordering again. Thanks to all the team involved Great Service 10 Star.... ...Alistair Smith
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Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson ... ...john robson
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I recieved my order a day later than advised but it arrived in good condition and the driver was helpful and curtious... ...Mrs P Keys
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