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The brushes arrived next morning. Exceptionally quick service. Well done....
...G A SMITH
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Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
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...Barry Perrott
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Good service no problems...thank you.
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...clive boulton
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Fantastic service , on time as committed.
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...FAIZAL T. UPPALATH
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A good service all round, thank you...
...Patrick Jacob
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Your service is excellent. I have not yet had the heat pole installed, but it looks good....
...John Hey
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Steve was very helpful and went the extra yard to comply with my order.
Thanks Steve...
...Brian Wilkinson
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Thank you very much for your help in getting the right shower door and delivered quickly. Your flexibility was great and the status communications were excellent....
...Paul Rainey
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Arrived on time and as ordered
Good Value...
...David Sewell
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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