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After trawling through their website, I eventually found what I ordered. I was instructed to E-mail them to obtain a delivery date. They responded that they no longer stocked that product. However, they offered a similar product. I placed my order. Jeannette and Christine were very helpful. My product was delivered after a few days but it was the wrong size. It took longer than the 3-5 working days advertised.
Both the plumber and tiler had begun working on the en-suite and we thought that we would have to wait a few days for the door but the assistant, Christine very quickly dealt with the issue, ordered the replacement, which arrived the next day. This meant that the plumber and tiler were able to complete the job without delay. Thank you Jeannette and Christine, in my mind you are bo...
...Ms Gavin
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Excellent service.goods received in a very good condition with nice.packaging
Thank.you again.for.the.great.assistance...
...LAO YUEN NING
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Excellent service and communication. Thank you!...
...Brian Rattley
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Good. ...
...coat marine limited
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Great service very happy with the item thank you....
...Mark edmonds
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Goods arrived safely 1 day earlier than originally advised.
Thank you
...
...robert williamson
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Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM...
...David McLeod
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Hi
We had a few problems with this order, it came a day late and there was only 50% of material. However this was due to your suppliers incorrect information. I look forward to the next time.
Regards
John Burgess....
...John Burgees
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Order received 30/01/2013 as you promised, thank you.
Good prices. Very good delivery. Excellent service.
I will recommend MyTub to anyone requiring your products.
Regards,
Graham Harvey...
...Graham Harvey
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Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!!...
...J J A VAN WEERELD
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