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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time....
...Raymond TOPIN
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An excellent service. The part arrived as advised and it was simplicity itself to pick up. Thank you we shall use this service again....
...Jeffrey Robinson
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Thanks very much the part you sent me did the trick ...
...THOMAS ODONOGHUE - TJ ODONOGHUE ELECTRICAL CONTRACTOR
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Thank you for all your help and finding the right tap to meet my needs. Your customer care is exceptional. my best wishes Jennette...
...Jennette Bradbury
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Very fast delivery. Top Ware. Top ware. Gradly again....
...Manfred Ploesch
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Brilliant service, great communication. Would recommend to anyone....
...Andrew Western
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Very good service, kept updated re: order, goods fit perfectly! Thank you....
...Caroline Steel
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...
...gerry duffey
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Very easy ordering, delivered as promised, emails helped me track the orde....
...Mrs C E Rodgers
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Excellent, efficient service, with great communication throughout, especially with respect to delivery as this was shipped to an overseas location. Many thanks and has been delivered and received successfully....
...Brian Draper
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more reviews... |
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