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Excellent communication, efficient service, product as described... ...David Trippett
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Delivered on time ... ...Karen White
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Brilliant and helpful customer service, kept informed all the way through the ordering, delivery and dispatch process. item arrived on the due date and has now been fitted and christened!!! Thank you so much.... ...mrs brenda brett
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Cant fault your sevice, excellent online ordering service. Had a query regarding an item I couldnt find online so telephoned support who sorted it in minutes. Delivery very quick. Brilliant ... ...lee moxon
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Parts arrived on time and in good condition. Thanks.... ...matthew tulley
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti... ...Andrew Thompson
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Just as advertised good job... ...Paul Milligan
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THANK YOU FOR FINDING THE TOILET SEAT AND KEEPING ME INFORMED.... ...Peter Mounty
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Excellent communication throughout right through to delivery. Keep up the excellent service... ...Jason Nutkins
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I ordered an ignition and pilot assembly for an obscure gas fire and it arrived two days later. Thank you.... ...Elemental Heating
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