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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
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...Steve Dixon
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Excellent response to queries and the bath was delivered as promised on the 190711. The product was exactly as described and of good quality. Would highly recommend to others....
...Susannah Parry
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A good service...
...John
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Great service. Delivered as expected on time. Very nice replacement unit. Thank you...
...victor weatherly
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class....
...DARREN BAILEY
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Order delivered promptly. Good value for money....
...Mr Graham John Jeffery
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Arrived on the day as promised. Excellent communication, price and all round service. My Tub My No.1 choice. Thanks...
...Andy Blachford
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mytub was the only company to stock the top quality part I needed. Thank goodness to mytub. Website easy to order from and delivery very quick and sent via a very good trustworthy courier. Would definitely recommend to others. ...
...P Masters
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Fantastic service.......rare in this day and age, Thank you...
...Lynda
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Excellent service, quick delivery very happy with my new fire coals.
Thanks ...
...Darren Webb
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