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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
... ...Brian skipper
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Excellent Service... ...Mister capital Holdings Limited
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Great price and communication throughout was first class, as was the delivery -many thanks :-... ...Paul Spiers
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Thanks, Armando McCray for mytub.co.uk... ...Armando McCray
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Everything perfect! Quality and price the best and delivery speed amazing.
On my favorites now!
David... ...David Pedder
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My order was placed at noon Thursday and delivered noon Friday.That is what I call excellent service.Would use this site again.
Thankyou
Keith Barrow... ...Keith Barrow
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first class service thank you ... ...Brighton Hove
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after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ... ...dennis curley
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We were very impressed by the service from Mytub. We collected our order less than two days after placing it. We will be recommending them to all our friends and famliy. Thanks.... ...Jennifer Morris
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Very Good, all parts ordered received in good condition and when promised
With thanks
Colin Barnes... ...Colin Barnes
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