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Comply with my order, fast delivery product once that product was available. No bad surprise. Satisfied....
...GENGENWIN
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First class service, items delivered on exact day stated....
...Richard Allison - RAE
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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The kit arrived about a week after I ordered it. It was complete and fault free. I saved about £ 20 compared to competition....
...Environmental Heating Sol ltd
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fast service , pleasure to deal with...
...paul king
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Excellent service, although bag of coals with foam pellets could have been put in a smaller box, save on packing....
...Lynn Gale
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Order fulfilled quickly and it arrived well packaged delivered by courier. The matrix replaced the original which had developed some hairline cracking. The price was fair and my order was dealt with efficiently....
...Mr A J Sutherland
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Good customer service. Prompt delivery....
...Peter Clothier
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Thank you to "mytub" for their promptness, efficiency in delivering exactly what was ordered, on time and at a price matched sum from another supplier who was not able to deliver by the required date.
"Mytub" did exactly what they said they would do and well done to the staff who helped....
...Graham Dye
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Actually cheaper than Ebay! , always had a good experience. When I am looking for parts I always check Mytub first....
...David Roberts
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