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first class service right up to the point of delivery... the delivery guy was in my wife's words "the rudest delivery, i have ever had", the guy just grunted "sign ere..." my wife then asked if he had a pen and he just said "no".... he then mopped off to the van and then put the package on the floor by the door and walked off!!!! seriously no manners.... sorry to say this would put me off using you again....
...Andy Knowles
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When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center....
...Anthony Smith
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Great. Item arrived as promised, item as described & cheaper than elsewhere. Very pleased....
...Barry Coleman
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Ordered the spare part for the gas boiler on Tuesday it arrived Wednesday - couldn't ask better than that! Thanks.
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...Margaret Milner
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After sales was excellent with updated delivery information. Once delivery date confirmed this was met. Competitve price with service. Thanks...
...Craig Watson
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Thanks very much for the fast and efficient way you dealt with my order. I will definitely use you in the future....
...Paul Burrows
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Despite difficulties in accessing the item which appeared to have been discontinued, you succeeded in locating one after some extra effort. At all times your communicator treated me with courtesy and apparent enthusiasm! It has been a pleasure to have had dealings with you. BRAVO!!!...
...Philip Purves
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Got the part ok. Staff were helpful.
Time you ditch TNT....
...Geoffrey Forrester
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Good service for a difficult to source component. Email saying it was delayed arrived after it was delivered but not complaining! ...
...Paul Tilson
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Very, very impressive service for an on-line retailer !...the office kept me informed at all stages of my order and delivery both by e-mail and from the office even spoke to a "real" person who was very helpful !
Would definitely use this company again without any hesitation....
...Ian Lewis
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