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The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left....
...Ian Tate
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Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM...
...David McLeod
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An excellent all round service indeed. I will certainly call here first if I need parts. Great prices and very fast delivery. Thank you
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...Shaun Carr
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Very pleased with your service, item was far cheaper than anywhere else and you rearranged delivery for several days earlier. Excellent response from your admin people they answered the phone promptly and phoned back when they said they would. Will definitely use your services again !...
...Paul Wilson
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Dear Sirs , I ordered two springs but only received one . Would you please supply the second spring , as ordered . Many thanks . DM Fenn ....
...Mr D.M. Fenn
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First Class Service.
Delivered on time.
Kept informed of order status....
...John
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First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
Ken Scott...
...W. K. Scott
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Exemplary service. Originally placed order on ebay but was let down greatly. Your companys handling of my order was first rate and your communications excellent. I was updated regularly regarding the delivery status leaving me free to carry on with other things. THANK YOU....
...Patricia Lines
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Many thanks delivering package on the date as stipulated. ...
...Dr Harry Eccles
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Good service, my order arrived on time. Following a query regarding a replacement item the staff member I spoke to was very helpful....
...M E Theeman
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