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excellent service... ...John Lamb - Llewellyns
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Faulty item sent out first time but the speed with which a replacement was sent was staggering. I missed delivery of it the first time because it came so fast. Excellent service from a company that obviously values its customers. Well done.... ...Graham Wright
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
... ...Frank Conway
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Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM... ...David McLeod
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Very pleased with the sevice and the staff as all we very helpful !... ...Stortford tiling and marble ltd
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Excellent price and exception service. Thank you... ...ANTHONY TILEY
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Excellent service, good quality parts and good communication on delivery. Would recommend.... ...David Stewart
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Quick efficient service and great, friendly communications, well done!... ...Adam Peters
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Product was delivered speedily and on time. Efficient service - thank you... ...Alan Marlow
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Product delivered in a few days at a reduced cost from list. Good service.... ...David Knight
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more reviews... |
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