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Special thanks to Christine for sorting out our problem with a broken handle on a Grohe shower mixer valve. She provided an excellent service chasing up the manufacturers and keeping us informed of what was happening. I was able to pick up the part and fit it successfully. Many thanks....
...Paul Barnes
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Basin arrived safely and on time. I appreciated being given a timescale for delivery when I ordered and updates to confirm despatch and delivery date.
Your price was the best I could find on the internet and service was excellent.
I would use your site again. thankyou....
...alison barnsby
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Thank you for your excellent service both in response to my query answered almost immediately and delivery on the day arranged.
Keep up the good work....
...Brian Townsend
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First class service Many thanks...
...Mr D Moser
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Feedback - great buying experience. No issues with purchasing, great price, quick delivery. I would highly recommend and will be using again. Thanks...
...David Jones - Mr
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Right part delivered promptly. good service...
...Andy Hayter
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Very easy ordering, delivered as promised, emails helped me track the orde....
...Mrs C E Rodgers
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Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM...
...David McLeod
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thank you for your service
b.r
laurence zehut...
...LAURENCE ZEHUT - Z.MAMAN LTD
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