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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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Order received, the part is OK and my carrier run perfectly. Thanks for all your services and your very good contact.
Bests Regards
Jean Pierre...
...HOAREAU Jean Pierre
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Great easy to use service 👍👍...
...Graham Storey
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Order process was very straightforward. Order arrived promptly and ond date advised. Will definitely use again....
...RobertsonFM
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Ordered a bathroom cabinet panel on Monday. Received a phone call on Wednesday asking if it would be ok to deliver it that day, which it was. I received it early evening on Wednesday. All in all a first class service and would recommend to everyone....
...Paul Beck
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there could be better pictures and perhaps a link to accsesories and fittings for the item...
...steve james
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Good website, clear easy to follow. bathroom cabinet took three weeks but we were informed at time of email order and arrived on date promised. Excellent cabinet, really pleased with it. ...
...Mrs Pamela d Chivers
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THANK YOU.
I HAVE RECEIVED IN TIME.
IQBAL ASGHAR...
...IQBAL ASGHAR
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Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly. ...
...A Lennon
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again....
...William Gorman
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