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Thanks, nice quick and easy service. Great communication about every part of the order.
Cheers...
...R Stevens
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Excellent experience, had the part I needed despite it being an outdated item and I found it quickly on the website and delivery was fast ...
...Stewart McGrath
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Extremely pleased with the product which is good quality and just right for our needs in the bathroom. My Tub were very good at keeping us updated with when the product was being delivered just a pity there was a bit of a wait for it to be supplied. When it did come it was via a Plumb Store, Epsom lorry which is local to us!! despite ordering from MyTub in Tyne & Wear!!!!...
...Mrs. Jennifer Naylor
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fantastic service - my shower supplier plumbcenter said the item was unavailable yet my tub found the item made by plumbcentre..! and sent it to my local plumbcenter branch - jeanette from my tub was very helpful and i would use them again...
...chris exall
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Supplied on time kept informed of orders progress delivered on day we were told good service...
...jack ford plumber0
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Very helpful and kept me informed of when delivery would take place....
...Virginia mansouri
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Quality courteous service and efficient delivery....
...Clifford Slocombe
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Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry"....
...Marjorie Walker
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Good price and excellent service ...
...Dougie Skinner
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