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Great service provided! and changed my order which i made a mistake on, without any problems! Thank you very much!...
...PHILIP WILKINSON
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First time we have used this company found there customer services to be extremely good my contact was Samantha and any questions I had were dealt with immediately and full answers given, will definitely deal with them again, speedy and excellent customer service.
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Jim McCarron
Plant manager ...
...Jim McCarron - Nichol McKay Ltd
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Best price and next day delivery, nuff said...
...Mr Alex Stezycki
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Hi, I would like to say that your service to me has been first class.
communication with Christine has been quick and efficient. A credit to your company will use you again.
Regards
DAVE....
...DAVE RANGER
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Good clear web site. Processed and delivered order promptly.
Thanks very much.
Mike Veitch...
...Mike Veitch
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute. ...
...MARK GILBERT
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Delivery a day earlier than estimated but cost was ridiculous as it was a special order. I will not do that again. ...
...charles coulson - Charles Coulson
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Brilliant service would use them again.very knowledgeable. ...
...Richard Mace - The Coppice Primary School
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Your service was very good and friendly, my only problem was finding you in the first place! The Johnson Controls network was almost impossible to work through as I did not know the part numbers of the replacement parts for my old Penn range items.
Also the name "Mytub" did not at first register in my mind as a supplier of JC parts.
However, having found you I shall be pleased to use your company for my future needs!...
...Charles H Mitchell
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