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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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I found the service excellent. MyTub were able to re-arrange the expected delivery to a much earlier date to enable me to complete an installation within a time constraint at no extra cost. They were quick to respond to questions and phoned to confirm the delivery time. Product also arrived with no issues. ...
...Joe Wright
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Excellent service with the staff and the delivery. Would definately use again...
...Deborah Ferguson
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MyTub kept me informed of the progress of my order at all times and although the order was not received by the estimated delivery date originally provided I felt that MyTub were genuine in their apologies and doing their best to expedite delivery. Once delivery was confirmed I received the order, a bath, on the specified day and am very happy with the quality of the item. ...
...Edmund Lusk
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Very happy with my order and delivery. Would recommend....
...Margaret Von Stoll
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Highly satisfied with whole ordering process, and especially the very prompt delivery well ahead of schedule....
...Robert Elward
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Order delivered as per instructions received, exactly as ordered. Thank you....
...Rev Graham Morgan
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VERRY GOOD SERVICE IN ALL, I GOT WHAT I ASKED FOR IN GOOD TIME...
...Ibis Shepherds Bush
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Great competitive prices and great customer service. What more could you ask for...
...Antony Alldis
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many thanks my order arrived as stated a very good and reliable service...
...Dennis Head
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