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Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden... ...Elizabeth Burden
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first time user,very good service,competitive price,received 31111
thanks
Stan... ...Stan Dooley plhtg
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Totally fantastic service and a true example for all the competition out there. My order was well received and within good time. Thank you for your impeccable service and extremely competitive prices!! ... ...Ammar Rana
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Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
... ...Wignall
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Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order.... ...carol barbero
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A further 8 arrived today, so we have received order in full now thank you very much for excellent service - a pleasure doing business with you.
... ...Rosemary - Trythance Trust
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Excellent service and response from a very professional and responsive team... ...Thorpe Learning Environments Ltd
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you... ...David Mumford
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The service was excelent, the goods arrived within 3 days.
the product was as shown and described on the web site
I would recoment mytub 100% ... ...Anne Langley - Langley
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more reviews... |
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