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Website said "in stock" but took 10 days to arrive
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Hello
The website says;
Normally stocked
3-5 days delivery, double check here..
You may not have see that, sorry it took longer than you thought it might.
Regards
MyTub... ...Parker Properties
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I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner... ...Debbie Warner
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many thanks for my filter received on schedule,
excellent service.... ...Roger Vernon Bird
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Excellent service. Highly recommended. Thank you... ...Jason Webb
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Thank you for a fast and reliable service, could not fault them at all .would but from them again.................
... ...Charles Smith
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very pleased with product, although not delivered on the day specified, and the dispatch time was a lot longer than I expected... ...Karen Alexander
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Although the tray could not be delivered on time but the response was quick and satisfactory, I will recommend this company. ... ...SHADAB ASLAM - LBV LTD
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Great service - my order was received on the next day after ordering!... ...Malcolm Pitts
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I found your staff exceptionally helpful and very pleasant to deal with. Rachel went out of her way to help me and I am glad to say that the item was delivered early on the Friday which allowed me to sort out my bathroom before our guests arrived. Thank you very much and I will certainly deal with your company again.
Rose Gill... ...Rose Gill
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Excellent service with speedy delivery.... ...Carol Hanney
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more reviews... |
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