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Really awful delivery. Took well over a month for item to arrive!... ...Watersplash Club LTD
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Item arrived on time and in exoected condition
will use you again
thanks... ...david chesworth
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Very helpful staff, good communication throughout. Would happily use again and recommend to others. Item arrived as expected. Many thanks for your great service.... ...G Martin
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very good and prompt service. I really like how I was kept in the loop from order till delivery. Thank you very much... ...Zakiya Hanslot
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Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent.... ...AlixPartners Ltd
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad.... ...Mr Mark Shaw
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Great service with regular updates on delivery. No need to chase anyone product arrived as described... ...Christopher Robinson - Evolve Services Group Ltd
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Hi there , Sorry for the delay, goods turned up on time,hav nt fitted them yet! Your service was top drawer . Thank you so much . VM... ...Vincent Manahan
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Will use again and service was good as well as the communications
thank you very much
HAVE A HAPPY CHRISTMAS
and A GREAT 2012... ...Robert Palmer
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more reviews... |
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