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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
... ...Lee Bedford
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9... ...Mark Bradley
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fast delivery,basin arrived in good condition,so all pleased here thanks.... ...BRIAN MILNE
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sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
... ...moira
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order came on date informed this was a very quick delivery will use this supplier again.... ...BRIAN SHIELDS
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A very effiicent service. Congratulations.... ...Peter Wild
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I placed my order, the price quoted could not be beaten by any other supplier,and the part arrived well within the time quoted. Excellent!... ...Timothy St.JohnHayes
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My order was correct and delivered before estimated date.
Excellent service.... ...Mr B E Chalk
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very good service collected items next day from local plumbase cannot fault overall service ... ...andy stoner
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Product as described. Delivery on time. Thank you.... ...Mr Daniel Scherer
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more reviews... |
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