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recieved order thank you for your exelent servis a plesure shopping with you ...
...keith burgess
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Well it all arrived correctly as agreed.
The actual ordering was not quite as straightforward as we expected. The Company did have a server issue earlier in the day though....
...David Allen - ̷ Allen
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Item received in quick time, us pump replaced and power shower now working correctly. Thank you for the quick service....
...Chris Herbert - Mr
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Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again....
...p richardson
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Fantastic service . Very pleased with the customer service . Thank you so much for all your help !...
...Annie Meadows
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Although order took a wee while, I was kept well informed about the delay. Would certainly buy from again. ...
...MRS ALISON SMITH
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Excellent service and communication. Ordered a regulator for Stoves oven which was obsolete, My Tub contacted Stoves for replacement part information. It was cheaper than original item. We searched around the net to find fitting instructions, so less than £25, much cheaper than the £900 we feared! Would highly recommend and definitely use again, thank you!...
...J Nixon
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Good selection of products. I just needed a simple replacement toilet pan for one of my buy to let properties. Very competitive pricing and free delivery! Excellent. My order was swiftly confirmed and I received it 3 days later. Will definitely use this company again - really good....
...Mrs J Clydesdale
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I was kept informed of each stage of my order and the goods arrived on the day stated.....Great service and would highly recommend MY TUB...well done ...
...Hazel WhitelockWainwright
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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