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Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you. ... ...Kyle Richards
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Mytub goods delivered very fast even non standard items
Courier rang when was outside our building. Highly professiona
service. Will use My tube in future.
Ladi
Mitie TFM ... ...Ladi Mitie tech fac management
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Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks.... ...Ian Rae
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Thanks very much parts arived just when we needed them.
... ...art cooling services
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Very good service, kept updated re: order, goods fit perfectly! Thank you.... ...Caroline Steel
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Great service. The Product was delivered from a local plumbers merchant.
Highly recommend. ... ...Alison Mitchell
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Quick efficient service and great, friendly communications, well done!... ...Adam Peters
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Thank you for providing a fast and well communicated buying experience, my basin arrived when you said it would....great!... ...Martin Pymm
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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No problems and price and delivery costs were good.... ...Michael Rodger
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