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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi...
...Tim Amery Limited
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Dear Mytub, your service was superb. Your comms excellent throughout. The item received in double quick time which was most appreciated. Thank you. ...
...Paul Kernan
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excellent service. My order arrrived next day....
...Selwyn Dyson
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The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new....
...Michael Sandison
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The service was first class with the item arriving next day. However I do baulk at the price of spares parts, my one tiny item a small 12" bronze body without the flow regulator being 1 16th of the price of a new boiler....
...M Browne
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I could not get the exact part from the Manufacturer anymore, My Tub found it and at a reasonable price. ...
...David Williams
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all goods as decribed, reasonable price, free delivery. Most useful thanks Joe...
...Joseph Brack
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Very helpful telephone assistant Jeanette. It took some days to identify the correct part, however when found it was sent very quickly. Good communication. Thank you. I will use you again....
...Damian Le Breuilly
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Excellent, fast and efficient service.
Thanks...
...Peter Woods
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Everything received as requested. Many thanks...
...Ian Castledine
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more reviews... |
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