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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Pump easy to find with very prompt delivery. Good service...
...Phil Daniels
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Great service. Regular communication. Order arrived on time. Id recommend mytub to anyone.
Alex...
...Alexandra Dalton
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Competative price, timely delivery
Customer service on a previous order also very friendly and helpful.
Many thanks...
...David West - Elco Building Services
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Prompt service and quick delivery - thank you!...
...Mrs C L Ellis
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Great service. You did everything promised and the cylinders arrived in good condition and well protected. Thank you. Of course if I have and problems when installing them I will get in touch....
...John Avery
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Quick delivery and excellent quality product and value for money
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...Jan Biscoe
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A delay with supply - but kept fully informed of issue - good price for item - will use again...
...Donald Fisher
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excellent service would highly recommend using this company...
...Jennette Bradbury
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Thank you for the prompt and helpful service in providing the part ordered. I shall certainly be recommending you to others and using you again. ...
...Neil Scroxton
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