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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub... ...ELCCH
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good service, quick to reply to messages, only suggestion is that the boxes are clearly labelled for the attention of a person and not a company and therefore not getting misplaced
but other wise a good service will use again
... ...HomeServe
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Items fitted my fire perfectly. Would c.ertainly use myTub again if needed... ...Alexander Beveridge Cunningham
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v.good,service
would use again... ...sarah gill
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Thank you
Kept fully informed of the product availability and options avaialble.
Delivery made in promised timescale... ...Mr J P Lightfoot
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Thank you for keeping me updated on my order. The part arrived yesterday and was packaged well. You let me know by email when the part would be dispatched and it arrived when you said it would. Thanks again ... ...JAMES SCANLON
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Easy to use web site and prompt delivery. Will use again... ...Sandra Coxell
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MyTub was very helpful with my order, after the replacement item I needed turned out to be discontinued. Christine was helpful in liaising with the manufacturer to identify a suitable alternative that would work in my bathroom without drilling more holes in the tiles. She also arranged for the delivery to be delayed by two weeks until I got back from holiday. Fantastic service!... ...Mary Henley
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Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again.... ...K.L.Simpson
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Very good service as always... ...Mr.K. Goodland
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more reviews... |
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