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Very friendly, helpful and kept me up to date every step on the way. Many thanks for a brilliant service. ... ...Martin Land
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Very efficient and great quality of goods. There was such a choice and kept up to date throu out order. Certainly shop again. ... ...vanessa bowman
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Delivery a day earlier than estimated but cost was ridiculous as it was a special order. I will not do that again. ... ...charles coulson - Charles Coulson
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Order delivered on the day quoted
I think the delivery driver had recently undergone a charisma bypass!
I was very surprised to find the ceramic basin was shipped without any pagaging or protection - a risky strategy I would think.
Yours
------------- ------------------------- ------------------
Dear John
The supply of sanitaryware comes from the manufacture without packing we also use internal transport rather than couriers which is why the items get there in one piece.
Regards
MyTub... ...John Murray
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Great Support.
Only wish I hadnt needed it.... ...A Randall
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I have no complaints at all - the part was delivered on time and there was no problem with the order.
Thanks... ...Stephen Perry
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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future... ...david shepherd
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Arrived in good order exactly on time and as stated in the catalogue.
Thank you.... ...Greg Borgartz - Essex Wildlife Trust
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Apart from the very late delivery, which I know was beyond My Tubs control thanks UK Mail, I know it’s a busy time of year but “Next Day” delivery was a full two days late otherwise My Tubs regular communications with me and chasing UK Mail to deliver before Christmas, were spot on. A very big thanks to Rachel, she was marvellous.... ...Robert Legg
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Although my order was only for a water filter cartridge, I was very pleased with the price, and the item arrived on the date indicated at the time the original order was accepted.
I would use this supplier again.... ...PHILIP ROBERTS
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more reviews... |
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