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The item arrived exactly as advised and the item is the correct replacement. However, the instructions for fitting the toilet seat are unclear so we are having to employ a plumber to make sure it is properly secured.That means we will have paid almost £200 to deal with this....
...MRS CATHERINE CASTREE
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really impressed at the speed of delivery. A great service and a fantastic price, the whole process was faultless. Mytub will be top of my list for bathroom and plumbing needs...
...William Jack
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arrived in a couple of days will deal with you in again and would recommend your company to others thanks....
...Mr RW Bain
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Everything went well, even though the part had to be left without a signature....
...Graham Ellis
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Excellent service from initial enquiry to delivery and prcice could not be matched elsewhere. Would definately use again and recommend....
...David Meredith
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Very quick delivery and extremely happy with the part and service ! ...
...David Bingham
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In a word WOW. Customer Services contacted me immediately about an error I had made in ordering, which saved a lot of time and hassle obviously and my order arrived a day earlier than expected, shall defo recommend to my plumber when he arrives later. Many Thanks to all at My Tub...
...mr faramarz ghatreh
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
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...Frank Conway
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About the best price I could find for the product. Delivered in a timely fashion, you kept me informed throughout. Very pleased, good service....
...Barry Coleman
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Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order....
...carol barbero
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