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Steve was very helpful and went the extra yard to comply with my order.
Thanks Steve... ...Brian Wilkinson
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Excellent service. Emails answered in a very efficient manner. Expensive delivery charges! Overall a really easy to use and well laid out web site.
MyTub Note;
Thank you Mr Cuthbertson.
We have now changed the delivery charge structure.
Regards
Steve Marshall... ...Bob Cuthbertson www.esp.co.uk
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Thank you for my order which arrived safely by courier the other day. Great customer service. Most grateful for your assistance... ...Nigel J Masters
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Excellent timely service... ...PAUL
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Very impressive service - thank you. Kept updated on status of order and delivery was on the stated date. Goods packaged very well and all quality items. Many thanks and will definitely use you again. ... ...Emma D
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Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again... ...Ray Le Goubin
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Excellent service, superfast delivery, would use mytub again without hesitation.
... ...Mr Philip Rose
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!... ...David Smailes
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First class service. Speedy, value for money,would & will use again and again.
Many many thanks. Phil... ...Phil Matthews
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Hello, the item arrived damaged, I reported this and was told that a replacement would be sent and the damaged item collected. The service that I have received is good but the packaging which I believe was done by your supplier was none existent, just a thin wall box with no packaging whatsoever. Early days yet but I am expecting a appropriate completion. Regards Pete... ...Peter Clark
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