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Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
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...Glebe Services
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Great customer service and amazing delivery speed. Very impressed. ...
...Juan Jose Carlier - Inter-American development Bank
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Good experience and very good personal service from Rachel re delivery date which was given as 12th and she has managed it for 8th, however many sites offer next day delivery and I would probably in future shop elsewhere as the wait is quite long and we need product now....
...Linda Morgan
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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small problem over the product description but was sorted out quickly
good service ...
...mark whittam - climate control support limited
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No problems at all, kept me informed and delivered when you promised...
...Rod Henderson
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Absolutely fantastic service. Fast delivery would recommend . Many thanks ...
...J barrett
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou...
...Clarry Marriott
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Thank you so much we received the sink and taps all in tact by courier.
Really great service, especially seeing it was the only sink in the country.
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...Diane Spender
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Thank you for keeping me informed of the progress with my order and keeping me updated on the delays to shipping and on the revised delivery date....
...NRG Solutions
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more reviews... |
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