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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
... ...Haydn Stanley
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised... ...Martin Scott
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Item arrived, but did take a while. This may have been due to stock at the time.
Thank you for your service.... ...Andrew Vogel
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Equipment exactly as I needed. Did the job in five minutes. Cheaper than elsewhere. Pick-up was great, service friendly and precise. Would use again!... ...michael david gibson
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Goods delivered on time.... ...Mr Robin Jones
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Goods received well packaged and intact. Because they arrived later than I expected 13 days after order I will not have time to assemble and install before going on holiday so cannot comment on quality of product yet. I was well informed about the progress of the order and received a telephone call to check and confirm the delivery date which was useful. ... ...Kevin Evans
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Good service for a difficult to source component. Email saying it was delayed arrived after it was delivered but not complaining! ... ...Paul Tilson
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Youve done it again guys! Sourced obsolete parts in 24hrs, great communication, Google searching for these parts is now a thing of the past! BRILLIANT!... ...Brooms Park Ltd
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everything fine, pleasure to do business with MyTub! thanks.... ...John
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Excellent service, part received within 2 days. Many thanks... ...Kenneth Swinton
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more reviews... |
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