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Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub....
...David Collins
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Faulty item replaced within days. Much appreciated....
...Yvonne Nestor-Ryan
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all goods as decribed, reasonable price, free delivery. Most useful thanks Joe...
...Joseph Brack
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Arrived on time , exact product as described...
...Stephen Utting
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My order arrived in good time and as I was not at home when the delivery was made the item was put in a safe place and a note was put through my door.
Many thanks
Brenda Hurran...
...Mrs Brenda Hurran
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very satisfactory service. thank you very much...
...george baker
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THANK YOU.
I HAVE RECEIVED IN TIME.
IQBAL ASGHAR...
...IQBAL ASGHAR
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Excellent customer service...
...samantha hastings
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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill...
...Gillian Reeves - Ms
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Easy to order and delivered efficiently...
...Matthew Jones - CHRES Ltd
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