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It was unfortunate that the first delivery of my item was lost in transit but full marks to myTub as they kept in helpful communication with me and sent a replacement item shortly after me reporting the non-delivery. I thoroughly recommend this company for their efficient and friendly service....
...Keith Richards
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Good communications, staff very helpful, very prompt delivery, arrived within the allocated time slot, dont hesitate, trust this company....
...Raymond Hancock
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...
...Dr Claire Ferris
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Excellent service.
Prompt, efficient delivery as scheduled.
Thankyou...
...Colin Sidaway
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Helpful assistant, fast safe delivery, Many Thanks....
...Mr Graham Farmer
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Surprised to get the order delivered from a local plumbing supplier, but quick. cheap and easy to find what I wanted at MyTub...
...Steve Earl
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Excellent Service. Excellent communication. and Fast delivery. WELL DONE....
...Vinroy Blackwood
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...
...Frank Conway
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Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done!...
...Ray Howell
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I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service....
...Brenda Bradshaw
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