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Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again. ... ...John Cheetham
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Product arrived in good condition. Speedy service, exceptional customer service. Easy delivery or pick up. Very happy.... ...SUZANNE ENGLISH
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Quick and easy ordering process and the delivery man went out of his way to deliver when we were in. Excellent service.... ...Andrew Evans
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Very happy with the service, product was delivered quickly and on time - Would definitely use this website again.
Many thanks ... ...Simona Scaglione
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brilliant service - very pleased thanks... ...Linda Wells
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Excellent service, prompt delivery... ...John Carley
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good service and communication... ...lee palmer
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The order came in sooner than promised so we were pleased with the service... ...Oxford Instruments Plasma Technology
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i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall... ...keithadamson
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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more reviews... |
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