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I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
... ...Alan McCullough
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Excellent communication over the phone with a delightful chap who knows his onions and Very professional with it. The correct item was delivered on time ... So Well Done All Round and Thanks Everyone who organised and executed the Deed. ... ...Christopher Hope-Wynne
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Fine, just fine! Thanks.... ...Rose Arthur
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Excellent turnaround time - ordered Monday night, received Wednesday morning. Plenty of communication about delivery ETA. Delivered on time. And the product prices were far better than anywhere else I could find on the internet. Many thanks.... ...Andrew Moore
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Fantastic service and great prices - handled my change of order efficiently and with little fuss, and kept me updated as to progress. ... ...Mark Blinman
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We are very pleased with the way you handled our order. The handset for our shower is fitted now and working perfectly. Thank you very much.... ...Delia Jallands
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Excellent service - thank you. Goods arrived in perfect condition and exactly when they said they would be delivered. Would definitely recommend you to friends and relatives.... ...Sue North
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Great product! Great price the cheapest I found online, speedy delivery, would recommend, Ill be using My Tub in the future.
Thanks ... ...Kimberley Burke
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Great service and wonderful communications. Fast and free delivery.... ...David Jackson-Hulme
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HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
Yours, Allison... ...JOHNSTON COMBINATION BOILERS
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