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Not delivered on stated day 22 Feb but was delivered the next day, and delivery driver apologised for delay. Also, I got rapid and courteous email response when I reported non-delivery. Apart from that , website easy to follow, and price the best I could find....
...Alpin MacGregor
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Although I did not find your website that easy to navigate, your Customer Services staff were very helpdful. They gave me the exact information that I needed to place my order. I was also pleasantly surprised to see the price of the items that I ordered through yourselves, and delivered by Plumb Centre, and the much higher prices shown for the same items on the Plumb Centre website!...
...Michael F Harris
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The anti-vibration mounting mat for my pump works really well the pump operates quietly....
...Dr Ian Garth Higginbotham
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Would highly recommend this company. Ordered a replacement pedestal for my sink which arrived in just a few days. Helpful staff...
...Karen Cohen
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Mixer delivered today ahead of schedule which is good. Very pleased will be ordering more from you shortly
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...David Foster
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Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers...
...Carrianne Hall
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I would like to say a big thank you to Steve for sorting out my order. It was my error completely by an error on my email address. Steve was cool, calm extremely helpful and professional. I will definitely buy from My Tub again ...
...Mrs Susan Smith - Luxtimeuk
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One part out of stock so a short delay, but great comms and great prices. Thank you !...
...Crosshill Services
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Excellent service - Product came when they said it would and a very competitive price. Thoroughly recommended....
...Tim Mitchell
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Good speedy delivery thankyou...
...Karl Humphrey
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more reviews... |
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