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After trawling through their website, I eventually found what I ordered. I was instructed to E-mail them to obtain a delivery date. They responded that they no longer stocked that product. However, they offered a similar product. I placed my order. Jeannette and Christine were very helpful. My product was delivered after a few days but it was the wrong size. It took longer than the 3-5 working days advertised.
Both the plumber and tiler had begun working on the en-suite and we thought that we would have to wait a few days for the door but the assistant, Christine very quickly dealt with the issue, ordered the replacement, which arrived the next day. This meant that the plumber and tiler were able to complete the job without delay. Thank you Jeannette and Christine, in my mind you are bo...
...Ms Gavin
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There is nothing negative to say about the product received. It was prompt on time.
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...Diogo Fichardo
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Branded goods received in perfect condition. Customer services first class. Thank you for your quick delivery....
...Mr S Grant
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Valve arrived quickly. extremely good price in fact FIRST CLASS SERVICE...
...Cedric Beeby
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Simple to order online.My order arrived safely and on the date notified. No issues at all.Very good service,thank you....
...Thomas Francis Glennon
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Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Hello
Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged...
...Chartwood Design Ltd
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Prompt delivery, kept informed of progress, fair price. Thank you....
...Robert Phillips
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First class service and a very speedy delivery with a quality part. Highly recommended...
...sean kennedy electrical sevices
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Excellent customer service, keeping us informed about the delivery date for our order: thank you!...
...Maurice Whitehead
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I have found your service especially that of your technical department, helpful, knowledgeble and where you did not know the answers you went out of your way to find them - Thank you.
I have also found your delivery service and customer care very professional....
...Ronnie Golding
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