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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
... ...Peter Holloway
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customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time.... ...DIANE PARSONS
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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company.... ...Simon Morris
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Bit of an issue with the web site.
But Im assured this is going to be addressed.
But of an issue with the delivery which was promptly sorted.
Apart from the initial issue bit long to explain all good.
I Rose.
Hatfield. ... ...Iain Rose
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Thank you for your VERY prompt excellent service for product needed asap
All arrived as stated ... ...Douglas Robbie - Dunlaw House Hotel
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Very happy with service... ...Stephen Spence
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Service was excellent - kept fully informed.
Product fine, except that the Seat Pillars had no screw slot I had to cut my own.
No problem with the website.... ...Mr LDJ Clark
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Best price on the net great communication .would use again.... ...Paul glynn
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Excellent - the only company to think laterally enough to find me a replacement for my obsolete airflue duct. Thanks! ... ...John Hinks
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Great service, goods arrived a day early .... ...I Lowe
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more reviews... |
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