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The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible....
...Nicola Richards
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Excellent service with good communication about delivery date. Will deal with again happily ...
...David Lucken
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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Ordered on 3rd February but not delivered until 17th - 14 days later....
...John KentonPage
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Very efficent...
...marti cannon
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Great service thankyou. The first time I have used mytub and I will be using again. ...
...malcolm davies
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The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham...
...Graham Riley
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Excellent service- product a bit expensive but good communication, fast delivery and did exactly what was promised. Would use again....
...Bob James
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Excellent service and communication.
Would recommend....
...Ian Freeman
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Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem....
...Mrs Avril Thomas
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