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Although order took a wee while, I was kept well informed about the delay. Would certainly buy from again. ... ...MRS ALISON SMITH
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Easy to find and order parts arrived on time but info on status of order could be improved.
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Hello David
We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
Regards
MyTub... ...David Galbraith
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Although there was a delay in receiving the product as it was not in stock i was regularly updated on the position and could not have asked for better service.... ...Charles Polkey
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Excellent price and great service. Many thanks.... ...Steve Trutch
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
... ...Robert Culley
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I had a really tricky part to order, after speaking to many suppliers including the part manufacturer My Tub were the only people to provide any useful help. I not only got the part I needed, I was kept up to date regularly about the order by phone and email. the service couldnt have been better. I will certainly use you again and recommend you to others. Thanks... ...Jo Behari
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goods received on time. Very pleased with service... ...A C FOSTER BUILDING SERVICES
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Fast delivery thank you.... ...Shirley stacey
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The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help!... ...Marine Construction Management
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Delivery date changed a few times at short notice, but always kept informed. ... ...Robert larkin
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more reviews... |
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