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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!...
...David Smailes
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Excellent service. Product was exactly as specified and at a good price. Delivered very quickly. We are very pleased - thanks....
...Carl Whorton
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Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!!...
...George M Bish
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I ordered a toilet cistern which arrived promptly but I had selected the wrong item. When I called for help to get the right item, Steve was extremely helpful and patient in getting me the correct one. Many thanks!...
...Colin Payne
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5 star service.
Kept informed about delivery which was on time
Goods were what I wanted and are installed and working.
What more could you ask for ...
...STUART EWENS
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Unit received as described, within time frame stated....
...Iain Carson
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time....
...Mr Christopher R Henry
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Very prompt service, and correct part received. Many Thanks
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...Martin Hutchings
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Ordered thermostatic valve Friday 1555 received Tuesday AM. Thank you for prompt response. Valve fitted and shower now working well....
...Anthony Morgans
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Excellent service throughout. Will definitely use again. ...
...Alan Carrington
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