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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day....
...Anne Drysdale
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Good service,would be happy to purchase from My Tub again...
...J.D.Gillam
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Filter took a while to be delivered and I had to modify it a little to fit my attachment. Good price and efficient paperwork
thanks...
...Roger Lawson
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Excellent product, 100% happy THANK YOU
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...paul john jacob
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Great service - no complaints. Website site easy to use, delivery was quick & the items I ordered are the cheapest I could find. Would definately recommend and would also use again in the future.
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...Lyn Fosbrook
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Item arrived on day stated, Polite delivery man. To busy to check item yet but am sure it is fine....
...Angela Hannah
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Part was not left as asked and had to rebook the job as it didnt arrive in time!!...
...Oil Heating Specialist
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Thanks very much for the fast and efficient way you dealt with my order. I will definitely use you in the future....
...Paul Burrows
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Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay...
...Adrian Stevens - Adrian Stevens Plumbing
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