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Responded and contacted quickly. They sorted out a basin that was no longer produced but they still managed to locate one 4 miles down the road. Cant fault them. Great service. Thanks... ...James Costello
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Excellent service. Even sourced an obsolete product for me. The communications from Christine have been excellent - I would highly recommend. ... ...Helen Kennedy
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The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good.... ...Andrew Smith
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Great competitive prices and great customer service. What more could you ask for... ...Antony Alldis
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Despite the fact that the order was delivered at seven days and I thought it would only take about 2 days, as soon so the staff knew there was a problem they could not have been more polite and helpful to ensure I got my product. Well done and thank you! ... ...Pamela Bullock
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig... ...Dr Iain McQueen
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Great service, great price. Would definitely recommend.... ...Andrew Ogilvie
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Thank You
Very good service and all is fine
Julia... ...Julia Hughes
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful.... ...Aidan Murphy CT Electric
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We ordered a toilet seat which we believe is now discontinued, with my tub.co.uk and although it took some time before delivery they kept me informed at all times and the order arrived as promised. The item was as described, well packed and easily fitted. I would recommend the company and would use again.... ...M Connolly
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