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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou... ...Clarry Marriott
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Washers received yesterday. Many thanks. ... ...Sharon Forbes
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Superb service - site is easy to use, emails are informative, and my part arrived in just a few days - massively recommended, especially if - like us - you arent experts in the world of plumbing!... ...Tim Colman
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The part arrived the day after ordering and I fitted it without any problem. I was very happy with your service and have no complaints at all.
... ...Wayne Hinton
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Parts arrived in good order... ...Stephen bollani
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Excellent service from Customer Care, if delivery is as good as order placing then this is a First Class Company to deal with !!! ... ...Dennis Underwood
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Service was outstanding ... ...tony wilkin - ace plumbing
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Easy ordering process and prompt replies to lead time enquiries. An alternative product was offered where the one I was interested in was discontinued and at a competitive price. Good and accurate communication on delivery. I would definitely use again.... ...Michael Hall
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The help, service and delivery could not have been better, its nice to shop with an excellent friendly company.
Thanks
Doug.... ...Doug Weddell
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Goods received on the date specified. A competitive price compared with other merchants. Well done. Excellent service.... ...David Millichap
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more reviews... |
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