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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.... ...Miss Aigoro
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I am highly delighted with the service you provide... ...LYLE HANDYSIDE
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Very quick reponse, item delivered promptly. Very good service.
Only issue is the soft close is very, very slow to close. I have one other of these fitted to the main bathroom and that works OK. Cannot see how this can be adjusted.... ...Kenneth Appleby
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Quick service and great communication.... ...Piers Walker
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The product was good but it took a very long time to arrive. I think it was the best part of two weeks. I would have thought that this would have arrived in no more than twothree days.... ...A3 Home Electrics
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Kept very well informed of order statues and swift delivery. Really pleased ... ...W Tuckey
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Many thanks for giving this order a push after my earlier email! It was delivered safe and sound this morning. A good service!
Regards,
John Saliot... ...John Saliot
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Easy to order on line. Excellent service. Goods arrived promptly and exactly as described.... ...Doreen Binnie
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The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt.... ...Monty vitow
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Excellent service - thermostatic cartridge arrived in three days - predicted 5 -12.
Thank you... ...Geoff Anderson
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