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Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
Kind regards
Julia... ...Julia graham
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Excellent and helpful service. ... ...Christopher Chorley
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Goods delivered two days early.
And as precisely ordered.
Well done.... ...Tony Gamble
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Thank you we received our order, with good customer service.
Thank you... ...karen hounsell - kennet court
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After sales was excellent with updated delivery information. Once delivery date confirmed this was met. Competitve price with service. Thanks... ...Craig Watson
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Very helpful on the phone before I placed my order. Speedy delivery for an item I wa struggling to get anywhere else! Would definately use again.... ...Angie Stuart - James Laing
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Received order as described on date given by a friendly man in a van!... ...Maria Spicer
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Item arrived promptly and as ordered.... ...A C Fergusson
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Very impressed with the level of service, will definitely use again... ...Ian Brooks
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
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more reviews... |
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