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Hi,
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.
... ...Fiona
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Great service and assistance from your staff in Whitley Bay they could not have been more helpful. You were however let down badly by the Plumb Centre in Burnt Common near Guildford Surrey. I eventually had to go there to collect the basin because allegedly their driver could not find the house. It is on one of the main roads in Woking, to get into Woking from Burnt Common 3 miles he has to drive along part of it. I was told the goods were awaiting collection, went and found them still to be in the van on another random walk around Woking. When the driver returned I asked him what had gone wrong he said he got the first 50 yards along Old Woking Road, his sat nav told him to stop at the takeaway chinese so he did and gave up. Other staff including the manager tell me he was removed f... ...Graham Burgess
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Very good and prompt, using special delivery.... ...Robert Millington
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Excellent product and service. Very good price and fast delivery.... ...Andrew Weedon
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Thank you for a speedy and efficient service, right product, right price, speedy delivery – what else is there to say!... ...J H Edwards
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Excellent service, I would use this company again . Delivery was prompt and polite , could not ask for more... ...Peter Carter
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Fast delivery. Very happy with item... ...JULIAN KING
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Very good service
Easy to follow site, good communication re order status... ...neil l stewart
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thank you for a speedy and efficient service, My filters are working perfectly... ...Julie Partridge
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.... ...Barry Elder
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